Selling abroad as a Pro seller
What changes for cross-border orders when you sell as a business — import VAT numbers on your parcels, the UK, and buying from other Pro sellers.
Last updated About 4 hours ago
Most of your orders will ship exactly like any other seller's. Because you're a business, a few cross-border cases work differently — here's what to know.
Import VAT and the number on the parcel
When a professional seller ships to a private buyer in another VAT zone, CardNexus may collect import VAT from the buyer at checkout and remit it on your behalf. This applies to:
parcels entering the European Union from a non-EU seller (a US or Canadian business, for instance), for orders up to €150 (IOSS scheme),
parcels entering the United Kingdom from a non-UK seller, for orders up to £135 (UK OMP scheme).
If it applies to an order, the order page shows a banner with the IOSS or UK VAT number to write on your customs declaration, and the same number is printed on the packing slip. Write it on the parcel: without it, customs may charge the buyer VAT a second time or return the parcel.
Selling within your own VAT zone — an EU business shipping to another EU country, for instance — involves no import VAT and nothing extra to do. Full details in How Import VAT works on CardNexus.
Shipping to the United Kingdom
For now, Pro sellers based outside the UK can't ship to UK buyers: the United Kingdom is left out of your shipping destinations, and UK buyers don't see your listings. This is a platform limitation while our UK VAT registration is being finalised; it will be lifted automatically once it's in place. Individual sellers aren't affected.
When you buy as a Pro seller
Purchases you make with your Pro account are treated as business-to-business:
no import VAT is added at checkout, even when it would apply to a private buyer,
the buyer fees you pay appear on your monthly fee report, on Purchases rows, so they're documented alongside your seller fees.
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